Festive closure 

We will close on Tuesday 24 December 2024 and reopen Friday 3 January 2025. You can still submit complaints through our online form, but we will not respond until we reopen.

Please note our phone line will close earlier at 1pm on Monday 23 December 2024.

Training materials for Confidential Contacts

We have developed a number of case studies to be used as an induction or skills refresh for a group of Confidential Contacts. Each case study pack contains facilitator's notes as well as an accompanying powerpoint presentation and session handouts.

Updated: January 23, 2024