New Customer Service Standards

We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r  

Speak Up Week

Speak Up Week 2025, 29 Sept to 3 October 2025
days to go.

Save the date! 

Speak Up Week 2025 will be taking place on Monday 29 September until Friday 3 October 2025.

Building on previous years and feedback, the theme this year is 'Listen, Act, Build Trust'.

Watch this space for further announcements around daily subtopics, speakers and more!

Find out what we got up to in previous years:

Updated: April 11, 2025