Contact us

Make a whistleblowing complaint

You can make a whistleblowing complaint by using our online form or by downloading a complaint form here. Before you complete the form we recommend you read some information about complaining to the INWO. If you need a paper form to be sent to you, or to have the complaints form in another language or format (large print, Braille, audio, BSL), please contact us using the details below.

Other enquiries

Please note that some of the links below will redirect you to our SPSO site:

Via email

Email us at [email protected].  

Call us

Call our Freephone advice line on 0800 008 6112.

Our advice team is available during the following hours:

  • Monday, Wednesday and Friday 9am-1pm
  • Tuesday and Thursday 12noon-4pm

This service is open to all NHS providers, staff and members of the public.  

The INWO team will be available to offer the following advice:

  • Information to anyone wanting to raise a concern about NHS Scotland
  • Advice and signposting for whistleblowers who raised their concerns about the NHS before 1 April 2021
  • Support and advice on implementation of the National Whistleblowing Standards
  • General enquiries from members of the public.

BSL users can call us via contactSCOTLAND-BSL, the online British Sign Language interpreting video relay service. Find out more on the contactSCOTLAND website.


By post

  • Independent National Whistleblowing Officer
    Bridgeside House
    99 McDonald Road
    EH7 4NS

[NB: If you would like to request a Freepost envelope from us, please contact us on 0800 008 6112 or via our contact form.]

In person

If you would like to visit our office in person, you must arrange an appointment first by phoning 0800 008 6112 or using our online contact form. We will not accept visitors without an appointment. We are open Monday, Wednesday, Thursday and Friday 9am-5pm; Tuesday 10am-5pm.



If you require our communications in other languages and formats (such as large print, BSL or Braille), please visit our Accessibility webpage or contact us.

If you are visiting us in person, Bridgeside House is wheelchair accessible.  There is an access ramp from the street to the building doorway and a video intercom which is at an accessible height.  The building also has a lift.

There is metered on-street parking directly outside the front of Bridgeside House and a dropped kerb to the right of the building where McDonald Road meets Papermill Wynd.

Updated: January 31, 2023