Investigation Survey: Have Your Say!

We are reviewing our approach to heads of complaint, and we would welcome your feedback. You can find further information about the changes we are considering and share your feedback by accessing the survey: INWO survey - Heads of complaint. The survey should take no more than 10 minutes to complete and will be open until Wednesday 15 October.

Whistleblower FAQs

Complaints and concerns – the terminology we use

An issue that is being raised with an NHS organisation in line with the National Whistleblowing Standards is referred to as a whistleblowing concern. However, when that concern is brought to the Independent National Whistleblowing Officer, we refer to this as a complaint – it is a complaint about the way the NHS organisation has handled the concern. This terminology is in line with our legislation.

 

Updated: January 23, 2024