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New Customer Service Standards

We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r

News

Latest news

Customer Service Standards Survey Monday, April 14, 2025 - 12:00
Findings from NHS Boards’ annual whistleblowing reporting 2023—24 Tuesday, February 18, 2025 - 12:00
Communications with organisations during INWO investigations Monday, February 17, 2025 - 12:00
Confidentiality and the relationship with HR Wednesday, January 22, 2025 - 12:00
Ensuring students and trainees can access the Standards Wednesday, January 22, 2025 - 12:00

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Previous editions

Updated: December 19, 2024