Office closure 

Our office will be closed for the September weekend on Monday 15 September 2025.

You can still submit your complaint via our online form but this will not be processed until we reopen.

FAQs: NHS Organisations

Complaints and concerns – the terminology we use

An issue that is being raised with an NHS organisation in line with the National Whistleblowing Standards is referred to as a whistleblowing concern. However, when that concern is brought to the Independent National Whistleblowing Officer, we refer to this as a complaint – it is a complaint about the way the NHS organisation has handled the concern. This terminology is in line with our legislation.

Updated: February 15, 2022