Office closure

Please note that our office will be closed on Monday 20 September for the public holiday.  Complaints can still be submitted via our online form but these will not be received by us until we reopen at 10am on Tuesday 21 September.

INWO advice line

The INWO advice line is a free, independent and confidential national phone service for whistleblowing across NHS Scotland. Our team will give information that is reliable and up to date to help staff across the NHS access the advice and support they need.

For whistleblowers

All NHS Scotland health boards have whistleblowing policies in place to help staff raise concerns. Anyone that provides an NHS service can use the INWO advice line to get advice on their options for raising a concern and general information on support and signposting.

For NHS organisations

In addition to complaints, the INWO has a leadership role providing support and guidance to NHS organisations, focusing on appropriate early resolution, and good practice in whistleblowing handling, recording, reporting, learning and improvement.

The INWO advice line is available to assist decision-makers who are seeking advice or information on whistleblowing best practice, handling whistleblowing concerns within an organisation, or preparing for/ implementing the National Whistleblowing Standards.

Contact us

You can contact the contact the INWO advice line on Freephone 0800 008 6112 or via e-mail INWO@spso.gov.scot.

Please note, the phone line will be open from 9am-1pm on Mondays, Wednesdays and Fridays, and from 12-4pm on Tuesdays and Thursdays.

Updated: March 18, 2021