We will be closed on Monday 5 May 2025 for the public holiday. You can still submit complaints via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
For whistleblowers
What is whistleblowing? Includes general information on whistleblowing for those providing NHS services.
How can I raise a whistleblowing concern? Includes information and options for staff who have concerns about patient safety in the NHS.
How to complain to the INWO explains how to submit a complaint to us in the final stage of the whistleblowing process.
The INWO advice line provides information for those raising whistleblowing concerns.
