Festive closure 

We will close on Tuesday 24 December 2024 and reopen Friday 3 January 2025. You can still submit complaints through our online form, but we will not respond until we reopen.

Please note our phone line will close earlier at 1pm on Monday 23 December 2024.

About the Independent National Whistleblowing Officer

The Scottish Public Services Ombudsman has taken up the role of the Independent National Whistleblowing Officer (INWO). The aim of the role is to make sure everyone delivering NHS services in Scotland is able to speak out to raise concerns, ultimately contributing to ensuring that the NHS in Scotland is as well run as possible.

The INWO developed a set of National Whistleblowing Standards that set out the high level principles and a detailed procedure for investigating concerns.

Find out more via the menu links on the right.

Updated: January 23, 2024