Easter break office closure 

We will be closed from 5pm Thursday 17 April 2025 until 10am Tuesday 22 April 2025. You can still submit your complaint via our online form but we will not respond until we reopen.

New Customer Service Standards

We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r  

Contact form

This form is for general enquires from National Health Service (NHS) staff working in Scotland ONLY.

We deal with concerns about the NHS in Scotland only. 

If your concern relates to a health board outside Scotland, please visit our enquiries page for suggestions on who might be able to help.