New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
About the Independent National Whistleblowing Officer
The Independent National Whistleblowing Officer (INWO) is the final stage of the process for those raising whistleblowing concerns about the NHS in Scotland.
For whistleblowers
Information for staff providing NHS services on whistleblowing, how to raise a concern about an NHS Scotland service and how to complain to the INWO.
For NHS organisations & NHS contractors
Information about the National Whistleblowing Standards that NHS providers are required to follow, and support & training.
Read more information for NHS organisations
Findings
We publish findings to share learning from whistleblowing complaints and inform improvement.
