Getting information or advice

Information and advice about what options are available, whether it is appropriate to deal with a concern under this procedure, or what to expect, are available from:

  • the board’s confidential contact for raising concerns or other speak-up representative
  • the INWO (phone 0800 008 6112 or email INWO@spso.gov.scot), who can provide information and advice about how a concern should be handled, and can provide support through the process
  • union representatives
  • professional bodies
  • university representatives (for students)
  • NHS Education Scotland (for trainee doctors and dentists)
  • volunteer coordinators (for volunteers)

Anyone raising a concern may also be able to get support from other organisations, such as:

  • their employer’s occupational health service
  • employee assistance programme
  • chaplaincy services
  • Whistleblowers UK.

Contact details for support agencies, regulators and professional bodies can be found in the drop-down menu below.

Allied Health Professions Federation

            Phone: 0131 226 5250

            Email: admin.ahpfs@ahpf.org.uk

            Website: www.ahpf.org.uk/Contact.htm

British Dental Association

            Phone: 01786 476040

            Email: enquiries@bda.org

            Website: www.bda.org/contact-us

British Medical Association

            Phone: 0300 123 1233

            Website: www.bma.org.uk/contact-bma

Care Inspectorate

            Phone: 0345 600 9527

            Email: enquiries@careinspectorate.com

            Website: www.careinspectorate.com/index.php/contact-us

Dental Defence Union

            Phone: 0800 374 626

            Website: www.theddu.com/

General Dental Council

            Phone: 020 7167 6000

            Website: www.gdc-uk.org/contact-us

General Medical Council 

            Phone: 0161 923 6602

            Email: gmc@gmc-uk.org

            Website: www.gmc-uk.org/contact-us

General Pharmaceutical Council

            Phone: 020 3713 8000

            Website: www.pharmacyregulation.org/

General Optical Council

            Phone: 020 7580 3898

            Website: www.optical.org/

Health and Care Professions Council

            Phone: 0300 500 6184

            Website: www.hcpc-uk.org/contact-us/

Healthcare Improvement Scotland

            Phone: 0131 623 4602

            Email: hcis.respondingtoconcerns@nhs.net
            Website: www.healthcareimprovementscotland.org/our_work/governance_and_assurance/responding_to_concerns.aspx

INWO Advice and Information Line

           Phone: 0800 008 6112

           Email: INWO@spso.gov.scot

Medical and Dental Defence Union of Scotland

            Phone: 0333 043 444

            Website: www.mddus.com/

Medical Defence Union

            Phone: 0800 716 646

            Website: www.themdu.com/

Medical Protection Society

            Phone; 0800 136 759

            Website: www.medicalprotection.org/uk/home

Mental Welfare Commission for Scotland

            Phone: 0131 313 8777

            Email: enquiries@mwcscot.org.uk

            Website: www.mwcscot.org.uk/contact-us

NHS Education Scotland

            Phone: 0131 656 3200

            Website: www.nes.scot.nhs.uk/contact-us.aspx

NHS Scotland Counter Fraud Services

            Phone: 01506 705200

            Website: www.cfs.scot.nhs.uk/contact-us.aspx

Nursing and Midwifery Council

            Phone: 020 7637 7181

            Website: www.nmc.org.uk/contact-us/

Optometry Scotland

            Phone: 0141 202 0610

            Email: info@optometryscotland.org.uk

            Website: www.optometryscotland.org.uk/contact-us/contact-us

Protect

            Phone: 020 7404 6609

            Website: www.protect-advice.org.uk/contact-us/

            Email: whistle@protect-advice.org.uk

Royal College of Nursing Scotland

            Phone: 0345 772 6100

            Website: www.rcn.org.uk/scotland/about/contact

Royal College of Anaesthetists

            Phone: 020 7092 1500

            Website: www.rcoa.ac.uk/

Royal College of Emergency Medicine

           Phone: 020 7404 1999

           Website: www.rcem.ac.uk/

Royal College of General Practitioners

           Phone: 020 3188 7400

           Website: www.rcgp.org.uk/

Royal College of Midwives

            Phone: 0300 303 0444

            Website: https://www.rcm.org.uk/about-us/

Royal College of Obstetricians and Gynaecology

            Phone: 020 7772 6200

            Website: www.rcog.org.uk/en/contact-us

Royal College of Ophthalmologists

            Website: www.rcophth.ac.uk/

Royal College of Paediatrics and Child Health

            Phone: 020 7092 6000

            Website: www.rcpch.ac.uk/

Royal College of Pathologists

             Phone: 020 7451 6700

             Website: www.rcpath.org/

Royal College of Physicians of Edinburgh

            Website: www.rcpe.ac.uk/

Royal College of Physicians and Surgeons of Glasgow

            Phone: 0141 221 6072

            Website: www.rcpsg.ac.uk/

Royal College of Psychiatrists

            Phone: 020 7235 2351

            Website: www.rcpsych.ac.uk/

Royal College of Radiologists

            Phone: 020 7405 1282

            Website: www.rcr.ac.uk/

 Royal College of Surgeons of Edinburgh

            Phone: 0131 527 1600

            Website: www.rcsed.ac.uk/

Royal Pharmaceutical Society

            Phone: 0131 556 4386

            Website: www.rpharms.com/about-us/contact-us

Scotland Deanery

            Phone: 0131 65 3200

            Website: www.scotlanddeanery.nhs.scot/contact/

Scottish Social Services Council

            Phone: 0345 60 30 891

            Website: www.sssc.uk.com/contact-us/

 

 

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Updated: March 18, 2021