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Case studies

Categories	Excerpt	Date
Concern within a small organisation Primary care concern involving the board Where business as usual has not worked	A physiotherapist that works regularly in a health centre has concerns that confidential information is not being stored…	January 2020
Concern involving a contractor Concern involving fraud Serious concern requiring Stage 2 investigation	A care assistant working in a surgical ward noticed that the cleaners attended to clean the bathroom off a small ward…	January 2020
Concern involving agency staff Concern involving fraud Concern within a small organisation Where business as usual has not worked	A locum pharmacist worked for two weeks at a community pharmacy…	January 2020
Moving from business as usual into the Standards Staff feeling vulnerable Where business as usual has not worked	A support worker regularly attends multi-disciplinary team meetings regarding the care of a patient who they have day-to…	January 2020
Concern about senior management Concern involving fraud Serious concern requiring Stage 2 investigation	A secretary for a director of a board is concerned that the director has submitted multiple fraudulent expense claims…	January 2020
Concern involving a volunteer Concern involving HR Serious concern requiring Stage 2 investigation	A volunteer in a children’s ward comes in to read to the children once a week…	January 2020
Advice from INWO Concern within a small organisation Primary care concern involving the board Using the confidential contact	A dental nurse has concerns that equipment at the surgery isn’t being serviced and maintained appropriately…	January 2020
Concern involving a contractor Concern within a small organisation Handling a concern directly at Stage 2 due to timescales Moving from business as usual into the Standards	A part-time dental nurse in a dental practice with four dentists feels they are being bullied into working longer hours…	January 2020
Concern involving HR Serious concern requiring Stage 2 investigation Where business as usual has not worked	A junior doctor felt over-worked, and when this had been going on for several months, they did not feel safe to sustain…	January 2020
Moving from business as usual into the Standards	A cleaner within a hospital has noticed that new cleaning chemicals for the hospital have come in without appropriate…	January 2020