Case studies

Categories Excerpt Date
  • Concern about senior management
  • Concern involving fraud
  • Serious concern requiring Stage 2 investigation
A secretary for a director of a board is concerned that the director has submitted multiple fraudulent expense claims… January 2020
  • Concern involving a volunteer
  • Concern involving HR
  • Serious concern requiring Stage 2 investigation
A volunteer in a children’s ward comes in to read to the children once a week… January 2020
  • Advice from INWO
  • Concern within a small organisation
  • Primary care concern involving the board
  • Using the confidential contact
A dental nurse has concerns that equipment at the surgery isn’t being serviced and maintained appropriately… January 2020
  • Concern involving a contractor
  • Concern within a small organisation
  • Handling a concern directly at Stage 2 due to timescales
  • Moving from business as usual into the Standards
A part-time dental nurse in a dental practice with four dentists feels they are being bullied into working longer hours… January 2020
  • Concern involving HR
  • Serious concern requiring Stage 2 investigation
  • Where business as usual has not worked
A junior doctor felt over-worked, and when this had been going on for several months, they did not feel safe to sustain… January 2020
  • Moving from business as usual into the Standards
A cleaner within a hospital has noticed that new cleaning chemicals for the hospital have come in without appropriate… January 2020
  • Handling a concern directly at Stage 2 due to timescales
  • Health and social care setting
  • Using the confidential contact
  • Where business as usual has not worked
  • ‘Masking’ an investigation
A physiotherapist working in a rehab service notices issues with social work assessments for their clients… January 2020
  • Concern involving HR
  • Health and social care setting
  • Using the confidential contact
  • Where business as usual has not worked
A social care worker in an integrated health and social care team raises concerns that staff from across the service are… January 2020
  • Concern involving fraud
  • Concern within a small organisation
  • Primary care concern involving the board
A practice nurse becomes aware that a district nurse is claiming for over-time from the board for hours they are not… January 2020
  • Concern involving agency staff
  • Serious concern requiring Stage 2 investigation
A bank nurse on a care of the elderly ward raised concerns with the bank about the treatment and neglect of patients… January 2020