.cookie-banner { display: none; }

Festive closure

Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close as normal at 1pm on 24 December 2025.

You can still submit your complaint via our online form but this will not be processed until we reopen.

Case studies

Categories	Excerpt	Date
Concern involving HR Health and social care setting Using the confidential contact Where business as usual has not worked	A social care worker in an integrated health and social care team raises concerns that staff from across the service are…	January 2020
Concern involving fraud Concern within a small organisation Primary care concern involving the board	A practice nurse becomes aware that a district nurse is claiming for over-time from the board for hours they are not…	January 2020
Concern involving agency staff Serious concern requiring Stage 2 investigation	A bank nurse on a care of the elderly ward raised concerns with the bank about the treatment and neglect of patients…	January 2020
Concern moving from Stage 1 to Stage 2 Serious concern requiring Stage 2 investigation Staff feeling vulnerable	An experienced hospital administrator was working in a team of ten, which had significant staff turnover and had to…	January 2020
Potentially malicious concern	A manager is approached by a nurse who says that they would like to initiate the whistleblowing procedure for concerns…	January 2020
Concern involving a contractor Serious concern requiring Stage 2 investigation Staff feeling vulnerable Using the confidential contact	A lab technician for a national NHS contract is concerned that there is a problem with the blood tests their company…	January 2020
Concern involving a contractor Health and social care setting Where business as usual has not worked	A health care assistant in a day centre for older people is concerned that one of their regular visitors is not…	January 2020
Concern within a small organisation Primary care concern involving the board Where business as usual has not worked	A physiotherapist that works regularly in a health centre has concerns that confidential information is not being stored…	January 2020
Concern involving a contractor Concern involving fraud Serious concern requiring Stage 2 investigation	A care assistant working in a surgical ward noticed that the cleaners attended to clean the bathroom off a small ward…	January 2020
Concern involving agency staff Concern involving fraud Concern within a small organisation Where business as usual has not worked	A locum pharmacist worked for two weeks at a community pharmacy…	January 2020